Terms and conditions

1. GENERAL AGREEMENT

  1. Internet shop “MTmetalcraftcom” is a website owned and maintained by mtmetalcraft  LLC , Document Number is L22000222222, legal address 12 LUCERNE AVE. SUITE 86 LAKE WORTH, FL 45660.
  2. Intellectual property rights to www.mtmetalcraft.com belong to mtmetalcraft LLC.
  3. mtmetalcraft.com has the right to change the content of the website and the terms of use and they come into force upon publication.
  4. mtmetalcraft.com is not responsible for any losses incurred by the user as a result of using the online store mtmetalcraft.com
  5. By accessing the mtmetalcraft.com website and using it, the user confirms that he has read its terms of use and agrees to abide by them.
  6. Before placing an order, the Customer must confirm that he has read these terms, as well as the Terms of delivery of the Goods and the Warranty and Right of Withdrawal.
  7. When purchasing the goods offered in the mtmetalcraft.com online store, it is considered that such a mutual agreement is a Distance Agreement

2. PLACING AN ORDER

  1. In order to make a purchase at mtmetalcraft.com, the customer must place an order for the Goods.
  2. Both registered and unregistered users can place orders on mtmetalcraft.com. If the Customer creates his/her user account mtmetalcraft.com (hereinafter – mtmetalcraft account), the Customer has the opportunity to join the Online Store by logging in. In order to register an account, the Customer must fill in the relevant registration application and agree to the Terms of Use.
  3. In order to place an order, the corresponding Goods must be added to the shopping cart and the “Confirm order” button must be pressed.
  4. In addition, the Customer must enter the delivery address and the desired way of receiving the Goods:
          1) delivery by courier to the specified address
    After receiving the order payment, we will send the orders within 5-7 working days (until the shipment reaches you within 5-10 working days).
  5. mtmetalcraft.com is not responsible for any losses or other consequences arising from incorrect data specified by the Customer in the order.
  6. Purchase payment is possible in the following payment methods:
          1) when paying with payment cards. Before making a payment, the Customer checks whether the Products shown in the order, their quantity and prices correspond to his wishes.
          2) when paying with Paypal;
  7. After making the payment using the Bank’s link, the Customer must click the Back to Merchant button.
  8. mtmetalcraft.com sends the Customer an automatic e-mail with the Order confirmation. If the Customer notices any errors in the order confirmation message (unwanted goods, quantities, etc.), the Customer must immediately contact mtmetalcraft.com customer support by phone +1 7868666668 or by e-mail: info@mtmetalcraft.com
  9. The order is payable immediately, in full. Once the payment has been made, the order is considered submitted and the Goods are assembled.
  10. In case, after placing the order, mtmetalcraft.com cannot deliver the ordered product or the desired quantity, mtmetalcraft.com is entitled to exchange the product for an equivalent one in consultation with the Customer.
  11. If the Product cannot be replaced or replaced, or if the Customer is not satisfied with such exchange upon receipt of the Product, the Customer is entitled to cancel the order and the money will be returned to the Customer’s bank account within 14 working days. mtmetalcraft.com is entitled to refuse the execution of the order, notifying the Customer thereof and indicating the reason for cancellation. In case mtmetalcraft.com does not fulfill the order, the money is returned to the Customer within 14 working days.
  12. mtmetalcraft.com is entitled to refuse to fulfill the order by notifying the Customer and indicating the reason for cancellation by e-mail or telephone. In case mtmetalcraft.com does not fulfill the order, the money is returned to the Customer within 14 working days.

3. DATA CONFIDENTIALITY

  1. mtmetalcraft.com online store users have the opportunity to register as a regular user by creating their own user profile.
  2. The user is prohibited from disclosing his access data to other persons.
  3. By using the mtmetalcraft.com online store, the user agrees to the processing of personal data. This is necessary for ordering and delivery of goods.
  4. The user, indicating his e-mail address, agrees to receive information from the website about various current events and offers.
  5. mtmetalcraft LLC may collect and store data that allows analyzing website traffic and usage.
  6. Detailed information on the processing and protection of personal data is included in the Privacy Policy.

4. DESCRIPTIONS AND PRICES OF GOODS

  1. The images of the goods displayed in the online store mtmetalcraft.com may differ from the offered goods. In order to clarify the characteristics of the product or to eliminate confusion caused or related to ordering it, as well as to avoid misunderstandings, please contact mtmetalcraft.com via e-mail: info@mtmetalcraft.com
  2. All prices are in dollars. The price does not include delivery costs.
  3. Prices are subject to change without notice, as well as discounts may be applied to goods. The Goods are sold at the prices valid at the time of ordering, except in cases when the Product has an incorrect price due to a technical error or system damage. mtmetalcraft.com, has the right to refuse to sell the Goods ordered in the online store, informing the Customer if the Product is no longer available or due to technical reasons the price and / or parameters of the Product indicated in the online store do not correspond to the actual price and / or parameters. The changes take effect from the moment they are published in the online store mtmetalcraft.com and they apply to orders placed after the changes are published.
  4. Delivery costs (if any) are accounted for separately before payment is made.

5. CANCELLATION OF THE ORDER OR TERMINATION OF THE DISTANCE AGREEMENT

  1. mtmetalcraft.com, until the customer’s payment is received, has the right to cancel the customer’s order if discrepancies in the product descriptions or prices are established.
  2. mtmetalcraft.com, has the right to terminate distance contracts in case the parties suffer excessive losses in the performance of the contract and in other cases specified in regulatory enactments.

6. ORDER PROCESSING AND SHIPPING TIME

Order processing time:

We typically process and ship out orders in the next business day after the order has been made. In very rare occasions the order processing can be delayed by a maximum of 3 business day.

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