Frequently Asked Questions
What is mtmetalcraft Shop?
mtmetalcraft Shop is a premium metal craft store specializing in high-quality, handcrafted metal products. We offer a variety of metalwork, from custom pieces to durable and stylish home décor, gifts, and functional metal items.
Why should I shop at mtmetalcraft Shop?
We take pride in offering expertly crafted metal products made with precision and care. Our items are built to last, uniquely designed, and made from high-quality materials. Whether you’re looking for a custom piece or a timeless addition to your space, mtmetalcraft Shop guarantees top-tier craftsmanship and customer satisfaction.
How can I contact the customer service team?
Our customer service team is always ready to assist you. You can reach out to us through the ‘Contact’ page on our website.
What types of metal products do you offer?
We offer a wide range of metal products. Please visit our ‘Shop’ page to explore our collection.
How can I find out about new products or promotions?
You can stay updated about our new products and promotions by subscribing to our newsletter. You can also follow us on our social media channels.
What is your return policy?
We strive to ensure our customers are satisfied with their purchases. However, if you are not completely satisfied, you can refer to our ‘Return Policy’ page for more information.
How can I track my order?
Once your order has been shipped, you will receive an email with tracking information.
I haven’t received my order, what should I do?
Typically orders take anywhere from 5-7 business days to ship out from our warehouse. If you have not received your order please contact our customer service team at info@mtmetalcraft.com
